We treat specialty access as an operational system, not a directory. When AI removes administrative friction, capacity appears — and care teams can place complex patients into that capacity immediately.
We equip specialists with AI Scribe plus administrative agents: scheduling/waitlisting, benefits verification, directory confirmation, and RCM bots.
Documentation + admin time drops, creating “abundance” in schedules. We reserve capacity for partner referrals, with SLAs and queue rules.
Care teams book into those open slots instantly via the Partner Portal — with live referral status tracking.
Automated visit summaries and next steps are delivered back to the care team immediately after the encounter, keeping everyone aligned.
A safety-governed architecture: policy constraints, HIPAA controls, audit trails, and clinician verification before outputs enter records.
We monitor referral quality, drop-off, time-to-first-appointment, and directory accuracy, then apply enablement actions to keep performance high.