The Tava-style flywheel

AI → Capacity → Instant Booking → Closed-Loop Care.

We treat specialty access as an operational system, not a directory. When AI removes administrative friction, capacity appears — and care teams can place complex patients into that capacity immediately.

1) AI Integration (specialists)

We equip specialists with AI Scribe plus administrative agents: scheduling/waitlisting, benefits verification, directory confirmation, and RCM bots.

2) Capacity Manufacturing

Documentation + admin time drops, creating “abundance” in schedules. We reserve capacity for partner referrals, with SLAs and queue rules.

3) Navigator Access (partners)

Care teams book into those open slots instantly via the Partner Portal — with live referral status tracking.

4) Closed-loop care

Automated visit summaries and next steps are delivered back to the care team immediately after the encounter, keeping everyone aligned.

5) Safety constellation

A safety-governed architecture: policy constraints, HIPAA controls, audit trails, and clinician verification before outputs enter records.

6) Continuous improvement

We monitor referral quality, drop-off, time-to-first-appointment, and directory accuracy, then apply enablement actions to keep performance high.